The Clearing Crew works alongside safeguarding teams, social care professionals, housing services, local authorities and support organisations across Norfolk and Cambridgeshire.
We provide specialist cleaning and compassionate clearance services that support your statutory duties under the Care Act 2014 — helping to promote wellbeing, prevent escalation, reduce risk, and enable safe, dignified living conditions.
Our services include:
All delivered with a trauma-informed, person-centred approach that respects the individuals and families you serve.
At Clearing Crew, we specialise in hoard clearance and decluttering delivered with care, compassion, and professionalism. Our work supports local authorities in meeting their statutory duties under the Care Act 2014, particularly around wellbeing (S1), prevention (S2), and safeguarding adults at risk (S42).
We don’t just clear homes—we reduce risk, restore dignity, and help individuals live safely and independently.
The Care Act places a duty on local authorities to promote individual wellbeing, including dignity, safety, and control over day-to-day life.
How we support this:
Our trauma-informed, person-centred approach ensures individuals are involved in decisions about their space and treated with respect throughout. We work at their pace, without judgement, to restore a sense of safety, dignity and control.
Whether supporting someone with hoarding challenges, clearing a property after a death, or making a home safe for care visits, we prioritise the person's wellbeing at every step.
Local authorities must provide services that help prevent, reduce, or delay the development of care and support needs.
How we support this:
Early intervention through specialist cleaning and clearance can prevent situations from escalating into safeguarding concerns. By addressing environmental risks, blocked access, fire hazards or unsanitary conditions, we help avoid crisis scenarios, hospital admissions, and care package escalations.
Our preventative needle sweep services also help housing providers maintain safe communal spaces and identify risks before harm occurs.
The Care Act recognises the vital role of carers and places a duty to assess and support their wellbeing.
How we support this:
Challenging living conditions can place heavy burdens on family carers and support workers. Our work provides practical relief — whether clearing space to enable care visits, removing biohazards after a death, or supporting families through hoarding situations.
This reduces stress on carers, prevents carer breakdown, and helps maintain informal support networks.
Assessment and support planning must be tailored to individual circumstances and what matters to the person.
How we support this:
We work collaboratively with social workers and care coordinators to deliver practical, goal-based solutions. This might mean clearing access to a bed, making a kitchen usable, removing biohazards to enable property handover, or conducting needle sweeps to make communal areas safe.
Whether phased over time or completed in one visit, our services fit into your support plans and adapt to individual needs.
Our work aligns with the principles of Making Safeguarding Personal (MSP). We listen first, work at the individual's pace, and respect their choices. We recognise the impact of trauma, mental health, neurodiversity and life circumstances, and we never judge.
Safeguarding guidance recognises the risks of visiting homes affected by hoarding, self-neglect, or biohazard contamination. Our trained teams can navigate these environments safely, addressing hygiene concerns, fire hazards and access barriers to reduce risk for everyone involved.
We empower individuals to set meaningful goals — reclaiming a bedroom, hosting visitors, keeping pets safely, or simply feeling safer at home. These outcomes align with wellbeing principles and represent what our work is really about: safety, dignity and quality of life.
We address issues commonly flagged in risk assessments — blocked exits, fire risks, pest infestations, unsanitary conditions, biohazards and sharps. Our work helps prevent significant harm while maintaining the person's dignity throughout.
Trust is central to our approach. We enter homes calmly and without judgement, respect personal narratives and belongings, prioritise what matters to each person (including their pets), and create a shame-free space for progress.
We work alongside Help Hubs, housing teams and collaborative safeguarding pathways. Our services can support proactive interventions or respond to urgent situations, helping to avoid escalation and achieve sustainable outcomes.
Professional decontamination following crime scenes, accidents, unattended deaths or any situation involving biological hazards.
Areas include
Norfolk: King's Lynn, Norwich, Great Yarmouth, Thetford, Swaffham, Dereham, Fakenham, Downham Market, Hunstanton and surrounding areas
Cambridgeshire: Cambridge, Peterborough, Wisbech, March, Ely, Huntingdon, St Neots, Chatteris, Ramsey and surrounding communities
Tel: 07907938649 email: contact@theclearingcrew.com
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