Clearing Crew is proud to be a trusted partner for safeguarding teams, health professionals, housing services, and local Help Hubs. We provide practical, frontline support — entering homes, building rapport, and delivering respectful de-cluttering and hoarding clean-up services.
At Clearing Crew, we specialise in hoard clearance and decluttering delivered with care, compassion, and professionalism. Our work supports local authorities in meeting their statutory duties under the Care Act 2014, particularly around wellbeing (S1), prevention (S2), and safeguarding adults at risk (S42).
We don’t just clear homes—we reduce risk, restore dignity, and help individuals live safely and independently.
The Act places a duty on local authorities to promote an individual’s wellbeing, including their dignity, safety, and control over day-to-day life.
Our trauma-informed, person-centred approach ensures individuals are involved in decisions and treated with respect. We work at their pace to reduce shame and build trust—restoring a sense of safety and control.
Local authorities must provide or arrange services that help prevent, reduce, or delay the development of care and support needs.
Our early intervention services prevent situations from worsening. By tackling environmental risks early, we help avoid crisis scenarios, hospital admissions, and care package escalations.
The Care Act also recognises the vital role of carers and places a duty to assess and support their wellbeing.
Hoarding can place a heavy burden on carers. Our work provides much-needed relief to family members and informal carers, helping to reduce stress and prevent carer breakdown.
Assessment and support planning must consider what matters to the person and be tailored to their circumstances.
We support social workers and care coordinators in delivering practical, goal-based solutions—from clearing access to a bed, to making homes safe for homecare visits. Whether phased or one-off, our services fit seamlessly into support plans.
Our work is rooted in the principles of Making Safeguarding Personal (MSP). We listen first, work at the individual’s pace, and tailor our approach to what matters most to them. The Clearing Crew supports people with dignity and compassion, recognising the impact of trauma and respecting personal choices.
Safeguarding Practitioner Guides recognise the risks associated with visiting homes affected by hoarding or self-neglect. Our trained teams are equipped to navigate these environments safely. By addressing hygiene concerns, fire hazards, and access barriers, we reduce risk for professionals and make homes safer for all involved.
We empower individuals to set and achieve personal goals — such as reclaiming a bed, hosting visitors, or ensuring their pets can stay safely. These meaningful outcomes mirror those promoted by safeguarding guidance and represent the core of our work: safety, control, and quality of life.
We tackle the issues often highlighted in risk assessments — blocked exits, fire risks, infestations, and unsanitary conditions. Our work helps prevent significant harm while promoting wellbeing and maintaining the person’s dignity throughout the process.
Trust-building is central to our approach, and it aligns with the trauma-informed methods recommended in the Practitioner Guide. We enter homes calmly and without judgement, respect personal narratives, prioritise cherished items (including pets), and create a shame-free space for progress.
Clearing Crew is ready to work alongside local Help Hubs and collaborative safeguarding pathways. Our services can form part of proactive interventions or emergency responses, helping to avoid escalation and support sustainable outcomes.
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